Menu Approach of Services

The menu approach offers staff members a range of options to support lifestyle changes. It allows people to choose the kind of help that suits their schedules and preferences. The four basic types of programs include:

• Classes
• Minigroups
• Guided self help
• Individual counseling

Classes

Classes (8 or more) can be an effective means of offering education and social backing for behavior modification. The length of a class can vary depending on topic requirements. It is not sufficient to offer only classes at a worksite. Many staff members are under time constraints with after work commitments and although they may be interested they simply can’t take part because of their schedules. staff members may be very eager to begin a program but because of lack of participants to meet class quotas, the program is canceled. Many national employers such as the American Heart Association, American Cancer Society, Weight Watchers, etc. offer classes; you ought to have little trouble in identifying a provider for class sort programs. You may want to contact your local hospital, health department, or YMCA for possible options. For selecting a vendor to provide a program you may want to review the section on program structure.

Minigroups

When there is not enough interest to create a class, those who are interested in a given health topic can be formed into a minigroup (2 to 7). The minigroup can cover the same content as a class but do so in a less formal manner. Presentation of information and discussion is the major format of the minigroup.

Guided Self-Help

Most staff members do not want formal help in making health changes; they prefer to do it on their own. In guided self-help, the wellness counselors provide backing, materials, and encouragement. Meeting times can be arranged and contact can be made either in person, by phone, or computer. Materials can be made available at the worksite, or mailed to the individual. Some worksites now make information available via intranets or the Internet.

Individual Counseling

One of the most thriving ways to help people change and better their health status is counseling (or coaching) on a one-on-one basis. In published research studies, wellness programs which incorporated individual counseling as part of the program process achieved significantly higher participation rates and achieved greater risk reduction/risk elimination than standard group programs. Research studies have established that individual counseling is both cost effective and cost beneficial. A wellness counselor ought to be trained in evaluation techniques, for in certain situations, they may be needed to both screen people and counsel them. They ought to know how to do the following:

• Review employee health risks
• Contact staff members who have health risks.
• Counsel staff members on a one-on-one basis, helping them set goals/objectives, solve issues, and get expert help when they need it.
• Help staff members follow their treatment recommendations and make lifestyle and health behavior changes.
• Recruit staff members into health improvement programs, such as weight loss and smoking cessation.
• Work with staff members on a one-on-one basis using guided self-help.
• Conduct classes and minigroups if necessary.
• Work with Corporate Wellness Committee members to plan and conduct worksite-wide wellness activities.

Wellness counselors are health generalists; they must have basic knowledge about a wide range of health subject matters and health risks. Counselors must be able to talk with staff members about their medical issues and the treatments prescribed by their doctors. They ought to have a great overview of nutrition, exercise physiology, pathophysiology of disease, pharmacology, psychology, and behavior modification skills.